*Shipping & Delivery Policy*
Welcome to YOHIMA! We’re delighted to have you shop with us. Below is our Shipping & Delivery Policy, designed to ensure a smooth and transparent experience for all our customers.
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**Shipping Zones**
We offer shipping services to the following zones:
– Zone 1: Domestic Shipping (within [Country Name])
– Zone 2: International Shipping (outside [Country Name])
**Processing Time**
Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons, processing times may slightly vary.
**Shipping Rates**
– Zone 1 (Domestic Shipping): Flat rate of [Currency] [Rate] for orders below [Free Shipping Threshold].
– Zone 1 (Domestic Shipping): Free shipping for orders equal to or exceeding [Free Shipping Threshold].
– Zone 2 (International Shipping): Shipping rates vary based on destination and package weight. The exact shipping cost will be calculated at checkout.
**Delivery Time**
– Zone 1 (Domestic Shipping):
– Standard Delivery: 3-7 business days.
– Express Delivery: 1-3 business days.
– Zone 2 (International Shipping):
– Standard Delivery: 7-14 business days.
– Express Delivery: 3-7 business days.
**Tracking Information**
Once your order ships, you’ll receive a confirmation email containing tracking details. Use this information to track your order on our website or through our shipping partner’s site.
**Delivery Process**
Our shipping partners will attempt delivery to the address provided during checkout. If you’re unavailable, they’ll leave a notification for re-delivery or pickup from their designated location. Incorrect shipping information may lead to delays for which we cannot be held responsible.
**Shipping Restrictions**
– We don’t ship to P.O. boxes due to security reasons. Please provide a physical address for delivery.
– Certain items may have shipping restrictions based on size, weight, or destination. Refer to the product page for any such limitations.
**Customs & Duties**
For international orders, customs duties, taxes, and fees may apply. These charges are the responsibility of the customer. Check with your local customs office for information on potential fees before placing an international order.
**Order Changes & Cancellations**
Once an order is placed, changes or cancellations may not be possible after processing. Reach out to our customer support team for assistance.
**Returns & Refunds**
Refer to our Returns & Refunds Policy for details on initiating returns or requesting refunds.
**Contact Us**
For any queries about our Shipping & Delivery Policy, contact our customer support team at contact@yohima.com or [phone number].
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Feel free to customize any details specific to your business or location!